Frequently Asked Questions


When will I get paid for the work I have done?

Please check your artist diary page for the most up to date information about which stage payments to you have reached.

The time it takes to get paid is mainly determined by how quickly the production company sends your payment to us, our target for all projects is to have money in your account 4 weeks from the day on set but please allow for 8 weeks before contacting us to check on the status of any specific job (this allows us to focus our time on collecting payments for you and other artists as fast as possible). Please make sure that you have supplied us with your correct and up to date bank details via your secure online profile as otherwise we are unable to make payments to you.

Our back office has credit control processes in place, but occasionally there will be a delay in a production company making payments to us and in those cases payments can take longer than 8 weeks to reach you. We will keep you informed of any delays as soon as we become aware of them. We will also do everything in our power to chase production companies for your money, but we can not make payment to you until cleared funds have been received (nor do we or the agent / agency receive any fees until funds have been collected from the production company).