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Casting Portal FAQs
Questions
Can POP terminate my access to my POP profile?
Have you received my application?
How do I better market myself and increase my chances of getting work?
How do I de-activate my profile?
How do I let casting directors know I am available for work?
How do I update my pictures/measurements to reflect my current appearance?
I accidentally responded as being unavailable but actually I’m available, what can I do?
I am having trouble uploading photos, why is this?
I have completed my profile, now what?
I just updated my profile, how do I know if that information has been saved?
I received a check-in message/confirmation request but it has timed out, what can I do?
I received an availability inquiry, now what?
I received an availability request but it has timed out, what can I do?
I responded as being available, now what?
I responded to a request for my availability, did they receive my response?
My profile is locked, how do I unlock it?
What documents am I supposed to upload in the payment information section?
What kind of photos should I upload?
Why can't I login and how do I get a new password?