Frequently Asked Questions

Your Artist Profile

Can POP terminate my access to my POP profile?

I just updated my profile, how do I know if that information has been saved?

Have you received my application?

How do I better market myself and increase my chances of getting work?

How do I let casting directors know I am available for work?

How do I de-activate my profile?

My profile is locked, how do I unlock it?

I accidentally responded as being unavailable but actually I’m available, what can I do?

I have completed my profile, now what?

I received an availability inquiry, now what?

I responded to a request for my availability, did they receive my response?

I received a check-in message/confirmation request but it has timed out, what can I do?

I responded as being available, now what?

I am having trouble uploading photos, why is this?

I received an availability request but it has timed out, what can I do?

How do I update my pictures/measurements to reflect my current appearance?

What documents am I supposed to upload in the payment information section?

What kind of photos should I upload?

Why can't I login and how do I get a new password?