Privacy Policy

Overview – the key information you should be aware of

(A) Who we are:

We are We Got POP Limited, a limited company registered in England & Wales under company number and with its registered office at 6 Elder Street, London, E1 6BT, UK (“POP”, “we”, “us” or “our”). POP is the data controller in respect of the personal information which you provide us. This Privacy and Cookie Policy (“Policy”), together with our Terms of Service and any other documents referred on it, governs the basis of our collection, storage and use of personal data collected by POP in the UK.

(B) Our values and what this policy is for:

We value your privacy and want to be accountable and fair to you as well as transparent with you in the way that we collect and use your personal information. We also want you to know your rights in relation to your information which you can find here.

In line with these values, this privacy policy tells you what to expect when we collect and use personal information about you. We have tried to make it easy for you to navigate so you can find the information that is most relevant to you and our relationship with you. We are always looking to improve the information we provide to our users and contacts so if you have any feedback on this privacy policy, please let us know using our contact details in section 13.

(C) References in this policy to:

  • “Agency Artist” means a supporting artist who has signed up to join the community of one or more Agency or casting company using the POP platform, via an Agency Profile, accessible by the Agency, Hirer and Production User, to be put forward for job opportunities primarily in the film, TV and advertising industries.

  • “Artist” is POP Artist, Agency Artist and Production Artist collectively.

  • “Agency Artist Community” is a collection of Agency or casting company Artist profiles in the relevant Agency or casting company site which are available to the relevant Agency, Hirer and Production User.

  • “Agent” means a casting agent, operating as an employment agent, who has a contractual agreement with POP to use the platform to find suitable POP Artists, connecting them with the Hirer, putting them forward for job opportunities primarily in the film, TV and advertising industries. The term Agent includes a casting agent’s employees.

  • “Agency” means a casting agency, operating as an employment agency, or extras casting company who has a contractual agreement with POP to use the platform to find suitable POP Artists and Agency Artists, connecting them with the Hirer, putting them forward for job opportunities primarily in the film, TV and advertising industries. The term Agency includes a casting agency’s employees.

  • “Crew” are Production Crew and POP Crew collectively.

  • “Hirer” means the end user of the Artist or Crew services, which is usually a production company looking to book Artists or Crew for a project.

  • “Identifier Information” is the basic level of information POP captures and includes the email address of all users (including all Artists and Crew) of the platform and the unique identity POP provide to identify any user as a unique user in the platform.

  • “POP Artist” means a supporting artist, who has signed up to join the POP Artist Community with a POP Profile accessible to Agents, Agencies, Hirers and Production Users to be put forward for job opportunities primarily in the film, TV and advertising industries.

  • “POP Artist Community” is a collection of POP Artist profiles on the POP platform which are available to the Agent, Agency, Hirer and Production User.

  • “POP Crew” means an individual who has worked on a Project as a crew member and / or is interested in working on Projects, who has signed up to join the POP Crew Community with a POP Profile to view work history and / or make themselves available to a potential Hirer.

  • “POP Crew Community” is a collection of POP Crew profiles on the POP platform, available to the POP Crew member to view work history and to be made available to Production Companies by the POP Crew member.

  • “Production Artist” means a supporting artist who has signed up and created a profile in a production company’s community to work directly on the project the production company are producing.

  • “Production Artist Community” is a collection of Production Artist profiles in a production site which are available to the Production Company, who is also the Hirer.

  • ”Production Company” means the production company, relevant company or Hirer who has a contractual agreement with POP to use the Platform.

  • “Production Crew” means an individual engaged in a production role on a Project using the POP platform.

  • “Production Crew Community” is a collection of Production Crew profiles on the Production Company’s site, which has been set up for a Project and are available to the Production Company for that Project.

  • “Production User” means a representative of the Production Company.

  • “Profile” means the information collected for all Crew and Artists. This will include the Identifier Information and any other information that a user uploads to the POP platform (or in the case of a Production Crew/Agency Artist/Production Artist, information that the Production Company or Agency may upload to the POP platform). A user may have more than one Profile.

  • “Project” means an individual production i.e. film, TV, Advertisement, music video etc.

(D) Who this policy applies to:

This privacy policy applies to the collection, storage and use of personal information about you where “you” are:

  1. Users of our platform including:

  2. Visitors to our website: https://www.wegotpop.com/

  3. Prospective Agents, Production Companies and Artists (to whom we send marketing communications)

  4. People who contact us with enquiries (for example, as a result of coming across the POP platform at a networking event)

  5. Our suppliers and employees of our suppliers

Specifically, this privacy policy provides you with details about the personal information we collect and hold about you, how we use your personal information and your rights regarding your personal information. It does not cover any use of your personal information by an Agent, Agency, Hirer or Production Company whether or not they have accessed your information via our platform. That use will be governed by the relevant Agent’s, Agency’s, Hirer’s or Production Company’s privacy policy.

Please note that where a Hirer, Production Company and/or an Agency uploads your details into their private Project or company site portal, to store, access and manage your data, POP will, unless notified otherwise, act as data processor for the relevant Hirer, Production Company and/or Agency in relation to your information. That use will be governed by the relevant Hirer’s, Production Company’s or Agency’s privacy policy.

Please note that where your personal information appears on our Site as a result of your details having been uploaded by the Hirer, Production Company, Agent and/or Agency into the part of the POP portal which allows Hirers, Production Companies, Agent and/or Agency to store and access data in relation to Artists/Crew, the relevant Hirer/Production Company/Agent/Agency already knows, POP will, unless notified otherwise, act as data processor for the relevant Hirer, Production Company and/or Agent/Agency in relation to your information. That use will be governed by the relevant Hirer, Production Company or Agent/Agency’s privacy policy.

(E) What this policy contains:

This privacy policy describes the following important topics relating to your information (you can click on the links to find out more):

  1. What we do

  2. How we obtain your personal information

  3. Collection of your personal information and how we use it

  4. Our legal basis for using your personal information

  5. How and why we share your personal information

  6. How long we store your personal information

  7. Your rights

  8. Marketing

  9. Risks and how we keep your personal information secure

  10. Links to other websites

  11. Children’s privacy

  12. Changes to this privacy policy

  13. Further questions and how to make a complaint

(F) Your rights to object:

You may have various rights in respect of our use of your personal information as set out in section 7, including that you may:

  1. ask us to stop using your personal information for direct-marketing purposes. If you exercise this right, we will stop using your personal information for this purpose.

  2. ask us to consider any valid objections which you have to our use of your personal information where we process your personal information on the basis of our, or another person’s, legitimate interest.

(G) What you need to do and your confirmation to us:

Please read this privacy policy carefully to understand how we handle your personal information. By engaging with us in the ways set out in this privacy policy, you confirm that you have read and understood the entirety of this privacy policy, as it applies to you.

The detail – the key information you should be aware of:

1. What we do

We provide a platform that enables the optimal workflow between Production Companies and Crew Hirer, Agents and Artists.

POP acts as data controller in relation to the personal data it collects and processes when an Artist directly joins the POP Artist Community. Artists upload their information to the POP platform to become part of a talent pool made available to Agents, Agencies, Hirers and Production Companies via the platform.

Where an Agency Artist has directly joined an Agency to be part of their Agency Artist Community, POP acts as a data processor in relation to the personal data the Agency collects and processes. The Agency acts as a data controller in relation to the personal data it collects and processes. That use will be governed by the relevant Agency’s privacy policy.

Where a Production Artist has directly joined to be part of a Production Artist Community, POP acts as a data processor in relation to the personal data the Hirer or Production Company collects and processes. The Hirer or Production Company acts as a data controller in relation to the Production Artist’s personal data it collects and processes via the POP Casting Portal. That use will be governed by the relevant Hirer or Production Company’s privacy policy.

Where a Production Crew member has joined to be part of a Production Crew Community, POP acts as a data processor in relation to the personal data the Production Company collects and processes. The Production Company acts as a data controller in relation to the Production Crew personal data it collects and processes via the POP Production Portal. That use will be governed by the relevant Production Company’s privacy policy.

For all users of POP, including those who are Production Artists, Agency Artists or Production Crew, when your information is collected or at any time during which your details are stored on the POP platform, POP shall identify you as a unique user in the platform using the Identifier Information. Where you opt to, POP can use the Identifier Information to link all your relevant Profiles allowing you to link all of your activity across the platform on different productions and in different roles, to ensure a singular and positive experience for you of the platform. This is further detailed here. In those cases, and for the limited purpose of allowing you to link your various Profiles, POP will be a data controller of your personal data in your Profiles (including the Identifier Information).

2. How we obtain your personal information

Where “you” are a POP Artist
  • 2.1 We will collect your information when:

    • (a) you apply to join the UK Artist Community via https://uk.wegotpop.com/apply and the US Artist Community via https://us.wegotpop.com/apply.

      • (i) Please note, when you start an application, but do not manage to finalise it, we will store your details for 90 days, to make it convenient for you to come back to finish the form. If you do not manage to finalise your application for a POP profile within those 90 days, we will delete your application data and you will have to start the application process again.
    • (b) you access and browse our Site https://www.wegotpop.com (including when you submit your information to us through data entry fields on the Site).

    • (c) you give us personal information about yourself by using the online forms provided on our Site or on our app, or by contacting us via the platform or by phone, email or other means. This includes, for example, where you provide your personal information to us in order to receive information or services from us.
Where “you” are a POP Crew Member
  • 2.2 We will collect your information when:

    • (a) you apply to join the Crew Community via https://www.wegotpop.com/pages/uk/crew-portal/application/

      • (i) Please note, when you start an application, but do not manage to finalise it, we will store your details for 90 days, to make it convenient for you to come back to finish the form. If you do not manage to finalise your application for a POP profile within those 90 days, we will delete your application data and you will have to start the application process again.
    • (b) you provide personal information about yourself to a Production Company by using the online forms provided on our website or on our app and you opt in to submit your information to the POP Crew Community at the same time.

    • (c) you access and browse our Site https://www.wegotpop.com (including when you submit your information to us through data entry fields on the Site).

    • (d) you give us personal information about yourself by using the online forms provided on our Site or on our app, or by contacting us via the platform or by phone, email or other means. This includes, for example, where you provide your personal information to us in order to receive information or services from us.
Where “you” are an Agent/Agency
  • 2.3 We will collect your information when:

    • (a) you enter a contractual agreement to use the POP platform.

    • (b) you give us personal information about yourself via the platform or by phone, email or other means. This includes, for example, where you provide your personal information to us in order to receive information or services from us.

Where “you” are a Hirer or Production Company
  • 2.4 We will collect your information when:

    • (a) you enter a contractual agreement to use the POP platform.

    • (b) when an Agent or Agency provides you log-in access to the POP platform as a Hirer.

    • (c) you give us personal information about yourself via the platform or by phone, email or other means. This includes, for example, where you provide your personal information to us in order to receive information or services from us.

Where “you” are a Production User
  • 2.5 We will collect your information when:

    • (a) a Hirer or Production Company provides you log-in access to the POP platform.

    • (b) when an Agent or Agency provides you log-in access to the POP platform.

    • (c) you give us personal information about yourself via the platform or by phone, email or other means. This includes, for example, where you provide your personal information to us in order to receive information or services from us.

POP Identity
  • 2.6 POP capture the Identifier Information for each user of POP

    • If a user (including a user who is either an Agency Artist, Production Artist and/or Production Crew) opts to have a POP Profile, POP can use the Identifier Information to link all of an individual user’s Profiles to that POP Profile. Linking all of a users’ activity across the platform on different productions and in different roles, will ensure a singular and positive experience for users of the platform (this service being known as “POP Identity”). Accessing your linked Profiles and activity across the platform will only happen if you opt into having a POP Profile. If you do not choose to have a POP Profile, you will continue to log into the different Production and / or Agency Sites you are signed up to. For the limited purposes of the information processed to enable the POP Identity service, POP will be a controller of your data.

3. Collection of your personal information and how we use it

  • Please go to the section or sections below that best describes our relationship with you to find out the information that we collect about you and how we use this information. We refer to this as “personal information” throughout this policy.

  • 3.1 POP Artist

    • What personal information we collect about you where “you” are a POP Artist

    • (a) Information collected when you register your information via the application on the Site to join the POP Artist Community.

    • We will collect the following personal information in order to complete an application online:

      • (i) your name
      • (ii) your email address
      • (iii) your telephone number
      • (iv) your date of birth
      • (v) your gender
      • (vi) your nationality
      • (vii) your photograph
      • (viii) your county location
      • We will collect the following personal information in order to be visible to Agents, Agencies and Hirers sourcing for and offering work to the POP Artist community:
      • (ix) your measurements i.e. height, waist, chest, dress size etc.
    • (b) Optional additional details (you do not have to provide the following additional information on your profile; however, profile information helps you to get more from our Services, including helping Agents, Agencies and Hirers and job opportunities find you. It’s your choice to include sensitive information on your profile and to make that sensitive information available to Agents, Agencies, Hirers and Production Companies. Please do not post or add personal data to your profile that you would not want to be available.)

      • (i) right to work documentation (these will be required to be booked on a project and in order to receive payment)
      • (ii) your bank details (this is optional, but once you are booked on a project you will be required to submit them in order to receive payment)
      • (iii) CV
      • (iv) detailed information about additional skills and talents (e.g. plays trombone etc.)
      • (v) detailed information about your appearance
      • (vi) whether willing to appear nude
      • (vii) your vehicle registration number
      • (viii) disclosure and barring checks (in relation to any criminal records) (this is collected as it is required by some Hirers)
      • (ix) disability information
    • (c) Other data collection

    • In addition to the initial stage data we collect, we will collect and hold the following personal information:

      • (i) information related to your availability
      • (ii) any updates to information provided to us
      • (iii) any messages sent to you via the platform, including attachments and your responses
      • (iv) information related to your activity on the platform
      • (v) any mail communications, including attachments, which you send to us
      • (vi) information provided when you correspond with us
    • (d) How we use your personal information

    • We will collect, use and store the personal information listed above for the following reasons:

      • (i) enabling you to advertise your availability as a POP Artist and to communicate with Agents, Agencies or Hirers to arrange the delivery of your services to one or more Agents or Agencies
      • (ii) allowing Agents or Agencies (being potential engagers of your services) or Hirers to view your profile to contact you to discuss suitable opportunities
      • (iii) maintaining a record of your profile information and website use history, so that Agents or Agencies or Hirers who are seeking someone with your attributes and/or skill set can easily find you
      • (iv) conducting profiling and business development activities, as well as market research and statistical analysis regarding activity via our platform
      • (v) maintaining your profile information
      • (vi) complying with any legal or regulatory requirements and to make the necessary disclosure under the requirements of any applicable law, regulation, direction, court order, guideline, circular or code which are applicable to us for the prevention of crime
      • (vii) to allow you to access and use our Site
      • (viii) to provide technical support to you and other users
      • (ix) to provide you with the information you request from us
      • (x) to store information about your preferences, and so allow us to customise our website according to your individual interests
      • (xi) to recognise you when you return to our Site
      • (xii) for equal opportunities monitoring
      • (xiii) making our Site and your use of it available to you
      • (xiv) improving our Site and to ensure that content is presented in the most effective manner for you and your device and
      • (xv) assisting in our efforts to keep our Site safe
      • (xvi) Please see sections 3.7-3.9 for more details about how we use your personal information.
    • (e) Where you use our Site to arrange Artist work we will store and use your personal information for the purposes of processing payment to you (as payment agent for the Agent and Agency) in respect of services you have performed for a Hirer via an Agent or Agency.

    • (f) When you create your profile via the POP Community portal your information will be visible to all Agents and Agencies who have entered a contractual agreement to use the POP platform.

    • (g) Special categories of data. Some of the personal information that we collect about you or which you provide to us may be special category of data. Special categories of data include information about physical and mental health, sexual orientation, racial or ethnic origin, political opinions, philosophical belief, trade union membership and biometric data. An example of special category data would be an Artist’s ethnic origin (Projects are often set in one location and shot in another so for authenticity, production want to hire artists who are or look like they are from the location that the Project is set).

    • (h) Disclosure and Barring Services (“DBS”) certificate. Personal information we collect about you in relation to criminal convictions and offences (usually in the form of a DBS certificate) will be requested when requested by Agents, Agencies, Hirers or Production Companies. You may choose to upload these to your profile at any point, so that Projects that require Artists to have DBS certificates can find you on their first search for suitable candidates.
  • 3.2 POP Crew

    • What personal information we collect about you where “you” are Crew

    • (a) Information collected from your Production Crew Community profile when you opt in to register your information to the POP Crew Community:

      • (i) your name
      • (ii) your email address
      • (iii) your telephone number
      • (iv) your job title
    • (b) Optional additional details, which will also be submitted to your POP Profile if you opt in. (You can delete or edit any of the following additional information from your POP profile; however, further profile information will help improve the set-up processes for future projects and for you to have a history of your past projects stored in one place. It’s your choice to include sensitive information on your POP profile and to make that sensitive information available to Hirers and Production Companies. Please do not post or add personal data to your profile that you would not want to be available.) Including but not limited to:

      • (i) Your date of birth
      • (ii) Gender
      • (iii) Nationality
      • (iv) Next of Kin details
      • (v) Agent details
      • (vi) Vehicle details
      • (vii) Other phone numbers
      • (viii) Full Address
      • (ix) Your photograph
      • (x) Experience / credits
      • (xi) IF PAYE employee
        • (i) Scan of P45 form or filled in Start Checklist
        • (ii) NI number
      • (xii) IF Loan Out:
        • (iii) Lender company name
        • (iv) Lender company reg no
        • (v) Lender company registered in
        • (vi) Lender company registered office
        • (vii) Lender signatory name
        • (viii) Lender signatory email
        • (ix) Lender company registration certificate
        • (x) VAT reg no.
        • (xi) VAT registration certificate no.
      • (xiii) Pay details:
        • (xii) Bank Name
        • (xiii) Account Holder name
        • (xiv) Account number
        • (xv) Sort code
        • (xvi) IBAN no.
        • (xvii) Swift code
      • (xiv) Right to Work:
        • (xviii) Passport scan
        • (xix) Passport number
        • (xx) Visa scan
        • (xxi) Visa expiry
      • (xv) Additional documents e.g. driving license
      • (xvi) Any additional information you add
    • (c) Other data collection

    • In addition to the initial stage data we collect, we will collect and hold the following personal information:

      • (i) any mail communications, including attachments, which you send to us
      • (ii) information provided when you correspond with us
      • (iii) information related to your availability
      • (iv) any updates to information provided to us
      • (v) any messages sent to you via the platform, including attachments and your responses
      • (vi) information related to your activity on the platform
    • (d) How we use your personal information

    • We will collect, use and store the personal information listed above for the following reasons:

      • (i) to simplify the start process for future projects
      • (ii) to enable you to keep records of your work history
      • (iii) to offer and / or provide relevant portal services to you
      • (iv) enabling you to advertise your availability and to communicate with prospective Hirers to arrange the delivery of your services
      • (v) conducting profiling and business development activities, as well as market research and statistical analysis regarding activity via our platform.
      • (vi) maintaining your profile information
      • (vii) complying with any legal or regulatory requirements and to make the necessary disclosure under the requirements of any applicable law, regulation, direction, court order, guideline, circular or code which are applicable to us for the prevention of crime
      • (viii) to allow you to access and use our Site
      • (ix) to provide technical support to you and other users
      • (x) to provide you with the information you request from us
      • (xi) to store information about your preferences, and so allow us to customise our website according to your individual interests
      • (xii) to recognise you when you return to our Site
      • (xiii) for equal opportunities monitoring
      • (xiv) making our Site and your use of it available to you
      • (xv) improving our Site to ensure that content is presented in the most effective manner for you and your device
      • (xvi) assisting in our efforts to keep our Site safe
      • (xvii) Please see sections 3.7-3.9 for more details about how we use your personal information
    • (e) Special categories of data. Some of the personal information that we collect about you or which you provide to us may be special category of data. Special categories of data include information about physical and mental health, sexual orientation, racial or ethnic origin, political opinions, philosophical belief, trade union membership and biometric data.

    • (f) Disclosure and Barring Services (“DBS”) certificate. Personal information we collect about you in relation to criminal convictions and offences (usually in the form of a DBS certificate) will be requested when requested by Hirer or Production Company. You may choose to upload these to your profile at any point, to store it conveniently in case a Project you work on requires Crew to have DBS certificates.

    • (g) Referees and emergency contacts. The personal information we collect about you where “you” are a referee or emergency contact. We collect basic contact details (such as name, title, address, email and telephone number) so that a Production Company or Production User can contact you for a reference or as an emergency contact for one of the Crew.
  • 3.3 Agent and Agency

    • (a) We will collect and use any of the following information about Agents/Agencies:

      • (i) your name
      • (ii) the names of your employees or anyone working for your business who needs access to the platform
      • (iii) work contact information (phone number, postal address, mailing address, email address)
      • (iv) Company details, e.g. registration number
      • (v) Bank account details
      • (vi) your job title
      • (vii) any opinion or feedback you share with us regarding an Artist, Hirer, Production Company, Production User
      • (viii) details of any queries you raise with us regarding our platform
      • (ix) details of any requirements you share with us
      • (x) artist community data
      • (xi) any additional information you provide us
    • (b) Other data collection

    • In addition to the initial stage data we collect, we will collect and hold the following personal information:

      • (i) any mail communications, including attachments, which you send to us
      • (ii) information provided when you correspond with us
      • (iii) any updates to information provided to us
      • (iv) any messages you send via the platform, including attachments and responses from POP Artists or Agency Artists as applicable
      • (v) information related to your activity on the platform
    • (c) How we use your personal information

    • We will collect, use and store the personal information listed above for the following reasons:

      • (i) to provide relevant platform services to you (including, to allow you to confirm and engage Artists and for administration of your account with us (where applicable))
      • (ii) enabling Agencies to manage their community of Artists via their Site
      • (iii) enabling Agent/Agencies to search and manage POP Artists via our Site
      • (iv) enabling Agencies to search and manage Agency Artists via the platform
      • (v) to allow you to access and use our Site
      • (vi) to provide technical support to you and other users
      • (vii) to provide you with the information you request from us
      • (viii) to store information about your preferences, and so allow us to customise our website according to your individual interests
      • (ix) to recognise you when you return to our website
      • (x) for improvement and maintenance of our website and preparing reports or compiling statistics in order to improve our goods and services
      • (xi) to send you certain communications (including by email or post) about our services such as service announcements and administrative messages (for example, setting out changes to our terms and conditions and keeping you informed about our fees and charges)
      • (xii) to send you certain communications (including by email or post) about platform maintenance
      • (xiii) Please see sections 3.7-3.9 for more details about how we use your personal information
    • (d) Source of personal information

    • We may receive some of your personal information from third party sources, such as your employer or your employer’s company website.
  • 3.4 Hirer, Production Company, Production User

  • (a) We will collect and use any of the following information about Hirer and Production Company:

    • (i) your name
    • (ii) work contact information (phone number, postal address, mailing address, email address)
    • (iii) Company details, i.e. registration number
    • (iv) Company bank account details
    • (v) your job title
    • (vi) any opinion or feedback you share with us regarding an Artist, Crew, Agent, Agency, Production User
    • (vii) details of any queries you raise with us regarding our platform
    • (viii) details of any requirements you share with us.
    • (ix) artist community data
    • (x) crew community data
    • (xi) any additional information you provide us
  • (b) Other data collection

  • In addition to the initial stage data we collect, we will collect and hold the following personal information:

    • (i) any mail communications, including attachments, which you send to us
    • (ii) information provided when you correspond with us
    • (iii) any updates to information provided to us
    • (iv) any messages you send via the platform, including attachments and responses from Crew information related to your activity on the platform
  • (c) How we use your personal information

  • We will collect, use and store the personal information listed above for the following reasons:

    • (i) to provide relevant portal services to you (including, to allow you to confirm and engage Artists or Crew and for administration of your account with us (where applicable))
    • (ii) enabling you to manage your Production Crew Community via the platform
    • (iii) to allow you to access and use our Site
    • (iv) to provide technical support to you and other users
    • (v) to provide you with the information you request from us
    • (vi) to store information about your preferences, and so allow us to customise our website according to your individual interests
    • (vii) to recognise you when you return to our website
    • (viii) for improvement and maintenance of our website and preparing reports or compiling statistics in order to improve our goods and services
    • (ix) to send you certain communications (including by email or post) about our services such as service announcements and administrative messages (for example, setting out changes to our terms and conditions and keeping you informed about our fees and charges)
    • (x) to send you certain communications (including by email or post) about platform maintenance
    • (xi) to allow you to attend our events and to send you photos that you have permitted us to take of you
    • (xii) Please see sections 3.7-3.9 for more details about how we use your personal information
  • (d) Source of personal information

  • We may receive some of your personal information from third party sources, such as your employer or your employer’s company website.

  • 3.5 All visitors to our website

    • (a) What personal information we collect about you

    • We, or third parties on our behalf, create and record the following, automatically when you visit our website:

      • (i) Technical information. This includes: the Internet protocol (IP) address used to connect your computer to the internet address; the website address and country from which you access information; the files requested; browser type and version browser plug-in types and versions; operating system; and platform
      • (ii) Information about your visit and your behaviour on our website (for example, the pages that you click on). This may include the website you visit before and after visiting our website (including date and time), time and length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), methods used to browse away from the page, traffic data, location data, weblogs and other communication data and information provided when requesting further service or downloads
    • (b) How we use your personal information

    • We will collect, use and store the personal information listed above for the following reasons:

      • (i) for improvement and maintenance of our Site and to provide technical support for our Site
      • (ii) to ensure the security of our Site
      • (iii) to measure the efficiency of our systems
      • (iv) to improve the experience of visitors to the Site
      • (v) to undertake an analysis on the locations from which people access our webpages
      • (vi) to recognise you when you return to our Site, to store information about your preferences, and to allow us to customise the Site according to your individual interests
      • (vii) to evaluate your visit to the Site and prepare reports or compile statistics to understand the type of people who use our website, how they use our website and to make our Site more intuitive. Such details will be anonymised as far as reasonably possible and you will not be identifiable from the information collected
      • (viii) Please see sections 3.7-3.9 for more details about how we use your personal information
    • (c) A word about cookies

      • (i) Some pages on our website use cookies, which are small files placed on your internet browser when you visit our website. We use cookies to secure your browsing session
      • (ii) Where we use cookies on our website, you may block these at any time. To do so, you can activate the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies), you may not be able to access all or parts of our website or to use all the functionality provided through our website
  • 3.6 Prospective users to whom we send marketing communications or who contact us via our website or directly by email or other means

    • (a) We, or third parties on our behalf, may collect and use any of the following information about you:

      • (i) your name
      • (ii) your postal address
      • (iii) your email address
      • (iv) your telephone number
      • (v) information about your preferences and
      • (vi) details of any Company you might work for, e.g. Company name
      • (vii) your job title
      • (viii) any additional information you provide us
      • (ix) any mail communications, including attachments, which you send to us
      • (x) information provided when you correspond with us
      • (xi) any updates to information provided to us
    • (b) How we use your personal information

      • (i) We will collect, use and store the personal information listed above, if you have consented or, otherwise, if it is in our legitimate interests, for business development and marketing purposes, to contact you (including by email or post) with information about our products and services which either you request, or which we feel will be of interest to you (including newsletters)
      • (ii) Please see sections 3.7-3.9 for more details about how we use your personal information
    • (c) Source of personal information

    • We may receive some of your personal information from third parties, such as industry sites or marketing agencies. We may also collect this personal information from publicly-available sources, such as LinkedIn.
  • 3.7 Our suppliers and employees of our suppliers

    • (a) We, or third parties on our behalf, may collect and use any of the following information about you:

      • (i) your name
      • (ii) work contact information (phone number, postal address, mailing address, email address)
      • (iii) your job title
      • (iv) information provided when you correspond with us
      • (v) any updates to information provided to us
      • (vi) personal information we collect about you from third party sources such as LinkedIn
    • (b) How we use your personal information

    • We will collect, use and store the personal information listed above for the following reasons:

      • (i) to enable us to receive and manage services from you (including supplier due diligence, payment and expense reporting and financial audits)
      • (ii) to assess your working capacity
      • (iii) to confirm information on CVs and performance reference checks, to assess you or your employer’s suitability to work for us
    • (c) Source of personal information

    • We may receive some of your personal information from third party sources, such as your employer or your employer’s company website. We may also collect this personal information from publicly-available sources, such as LinkedIn.

    • (d) Information we need to provide services to you

    • Please note that we need certain types of personal information so that you or your employer can provide services to us. If you do not provide us with such personal information, or if you or your employer ask us to delete it, you may no longer be able to provide services to us.
  • 3.8 Whatever our relationship with you is, we may also collect, use and store your personal information for the following additional reasons:

    • (a) to deal with any enquiries or issues you have about how we collect, store and use your personal information, or any requests made by you for a copy of the information we hold about you. If we do not have a contract with you, we may process your personal information for these purposes where it is in our legitimate interests for customer services purposes.

    • (b) for internal corporate reporting, business administration, ensuring adequate insurance coverage for our business, ensuring the security of company facilities, research and development, and to identify and implement business efficiencies. We may process your personal information for these purposes where it is in our legitimate interests to do so.

    • (c) to comply with any procedures, laws and regulations which apply to us – this may include where we reasonably consider it is in our legitimate interests or the legitimate interests of others to comply, as well as where we are legally required to do so.

    • (d) to establish, exercise or defend our legal rights – this may include where we reasonably consider it is in our legitimate interests or the legitimate interests of others, as well as where we are legally required to do so.

  • 3.9 Further processing

    • We will not use your personal information in any way that is incompatible with the purposes set out in this section 3. Please contact us using the details in section 13 if you want further information on the analysis we will undertake to establish if a new use of your personal information is compatible with these purposes.

4. Legal basis for use of your personal information

We consider that the legal bases for using your personal information as set out in this privacy policy are as follows:

  • 4.1 POP Artist

    • (a) Our use of your personal information is necessary to perform our obligations under any contract with you.

    • (b) Our use of your personal information is necessary for complying with our legal obligations (for example, to enable us to make payments to you as your payment agent).

    • (c) Where (a) and (b) does not apply, use of your personal information is necessary for our legitimate interests or the legitimate interests of others (for example, to ensure the security of our website). Our legitimate interests are:

      • (i) to develop and maintain an industry-relevant database of Artists and their Agents, Agencies, Hirers and Production Companies to help connect Artists with work opportunities
      • (ii) to provide a channel through which you may submit your details and find and apply for suitable engagements with Hirers / Production Companies
      • (iii) so that we enable contact between you, your Agents and Production Companies
      • (iv) to carry out marketing and business development
      • (v) for internal record keeping purposes
      • (vi) to run, grow and develop our business
      • (vii) to operate our Site
    • (d) The storage and use of your personal information allows you to connect to Production Companies who may be of interest to you, now or in the future, and we do not believe that this storage and use will unduly prejudice your rights or freedoms.

    • (e) If we rely on our (or another person’s) legitimate interests for using your personal information, we will undertake a balancing test to ensure that our (or the other person’s) legitimate interests are not outweighed by your interests or fundamental rights and freedoms which require protection of the personal information. Information collected in relation to criminal convictions and offences (usually in the form of a DBS certificate) is in accordance with the authorisation of UK law. By uploading your DBS to the platform you are giving us consent to process your criminal records data. You can withdraw your consent at any stage and such information will be removed from your profile. This may mean that Production Companies are less inclined to contact you in relation to new roles.

    • (f) Where you use our Site to arrange Artist work we will store and use your personal information for the purposes of processing payment to you (as your payment agent) in respect of services you have performed for the Production Company. We do not believe that this storage and use of your personal information will unduly prejudice your rights or freedoms.

    • (g) We may use your special categories of data (such as your ethnic origin information) where you have provided your consent by inputting the information (which you may withdraw at any time after giving it as described below).

    • (h) If we rely on your consent for us to use your personal information in a particular way, but you later change your mind, you may withdraw your consent by logging into your profile and deleting the information or if this is not relevant or possible by contacting us at datacontroller@wegotpop.com. You can withdraw your consent at any stage and such information will be removed from your profile. This may mean that Production Companies are less inclined to contact you in relation to new roles.
  • 4.2 POP Crew

    • (a) Our use of your personal information is necessary to perform our obligations under any contract with you.

    • (b) Our use of your personal information is necessary for complying with our legal obligations.

    • (c) Where (a) and (b) does not apply, use of your personal information is necessary for our legitimate interests or the legitimate interests of others (for example, to ensure the security of our website). Our legitimate interests are:

      • (i) to develop and maintain an industry-relevant database of Crew and Hirers and Production Companies to support the on boarding process of new projects
      • (ii) to provide a channel through which you may submit your details to Hirers / Production Companies
      • (iii) so that we enable contact between you, your Hirer/ Production Companies
      • (iv) to enable you to advertise your availability and to communicate with prospective Hirers to arrange the delivery of your services
      • (v) to carry out marketing and business development
      • (vi) for internal record keeping purposes
      • (vii) to run, grow and develop our business
      • (viii) to operate our Site
    • (d) The storage and use of your personal information allows you to connect to Production Companies who may be of interest to you, now or in the future, and we do not believe that this storage and use will unduly prejudice your rights or freedoms.

    • (e) If we rely on our (or another person’s) legitimate interests for using your personal information, we will undertake a balancing test to ensure that our (or the other person’s) legitimate interests are not outweighed by your interests or fundamental rights and freedoms which require protection of the personal information. Information collected in relation to criminal convictions and offences (usually in the form of a DBS certificate) is in accordance with the authorisation of UK law. By uploading your DBS to the platform you are giving us your consent to process your criminal records data. You can withdraw your consent at any stage and such information will be removed from your profile. This may mean that Production Companies are less inclined to contact you in relation to new roles.

    • (f) We may use your special categories of data (such as your disability information) where you have provided your consent (which you may withdraw at any time after giving it, as described below).

    • (g) If we rely on your consent for us to use your personal information in a particular way, but you later change your mind, you may withdraw your consent by logging into your profile and deleting the information or if this is not relevant or possible by contacting us at datacontroller@wegotpop.com. You can withdraw your consent at any stage and such information will be removed from your profile. This may mean that Production Companies are less inclined to contact you in relation to new roles.
  • 4.3 Agents / Agencies, Hirers, Production Companies and Production Users

    • (a) Our use of your personal information is necessary to perform our obligations under any contract with you.

    • (b) Our use of your personal information is necessary for complying with our legal obligations (for example, to enable us to make payments owed by Hirers to Artists and their Agents, as payment agent of the Artist).

    • (c) Where (a) or (b) does not apply, use of your personal information is necessary for our legitimate interests or the legitimate interests of others (for example, to ensure the security of our website). Our legitimate interests are:

      • (i) to develop and maintain an industry-relevant database of Artists, Crew, Agents, Hirers, Production Users and Production Companies to help Production Companies fill their resourcing requirements
      • (ii) to provide a channel through which Hirers may find and engage suitable Artists and / or Crew
      • (iii) to provide a channel through which Agents and Agencies may, on behalf of Artists, help connect Artists with work opportunities
      • (iv) to provide platform technology to Agents, Hirers, Production Users and Production Companies to enable booking and management of their Artists and / or Crew
      • (v) to carry out market research for our internal use
      • (vi) for internal record keeping purposes
      • (vii) run, grow and develop our business
      • (viii) operate our site
    • (d) This storage and use of your personal information allows you to access the full range of POP’s platform and services including an archive and useful record of past events; and to be connected to Artists and / or Crew who may be of interest to you, now or in the future, and we do not believe that this storage and use will unduly prejudice your rights or freedoms.

    • (e) If we rely on our (or another person’s) legitimate interests for using your personal information, we will undertake a balancing test to ensure that our (or the other person’s) legitimate interests are not outweighed by your interests or fundamental rights and freedoms which require protection of the personal information.

    • (f) We may process your personal information in some cases for marketing purposes on the basis of your consent (which you may withdraw at any time after giving it, as described below).

    • (g) If we rely on your consent for us to use your personal information in a particular way, but you later change your mind, you may withdraw your consent by contacting us at datacontroller@wegotpop.com and we will stop doing so. However, if you withdraw your consent, this may affect your use of the Site.
  • 4.4 Visitors to our website and suppliers and employees of our suppliers who work for us

    • (a) The use of your personal information is necessary for our legitimate interests or the legitimate interests of others (for example, to ensure the security of our website). Our legitimate interests are:

      • (i) to develop and maintain an industry-relevant database of Artists and Agents to help connect Artists with work opportunities and to help meet Agents’ resourcing requirements
      • (ii) to carry out market research for our internal use
      • (iii) for internal record keeping purposes
      • (iv) to run, grow and develop our business
      • (v) to operate our website
    • (b) The storage and use of your personal information allows you to use POP’s services and we do not believe that this storage and use will unduly prejudice your rights or freedoms.

    • (c) If we rely on our (or another person’s) legitimate interests for using your personal information, we will undertake a balancing test to ensure that our (or the other person’s) legitimate interests are not outweighed by your interests or fundamental rights and freedoms which require protection of the personal information.

5. How and why we share your personal information with others

  • 5.1 We may share your personal information with our group companies where it is in our legitimate interests to do so for internal administrative purposes (for example, ensuring a consistent service for our clients and for you, corporate and operational strategy, compliance, auditing and monitoring, research and development and quality assurance).

  • 5.2 We will also share your personal information with the following third parties or categories of third parties:

    • (a) our other service providers and sub-contractors, including but not limited to payment processors, suppliers of technical and support services, insurers, logistic providers, and cloud service providers.
    • (b) companies that assist us in our marketing, advertising and promotional activities.
    • (c) analytics and search engine providers that assist us in the improvement and optimisation of our website.
  • 5.3 Any third parties with whom we share your personal information are limited (by law) in their ability to use your personal information for any purpose other than to provide services for us. We will always ensure that any third parties with whom we share your personal information are subject to privacy and security obligations consistent with applicable laws.

  • 5.4 We will also disclose your personal information to third parties:

    • (a) where it is in our legitimate interests to do so to run, grow and develop our business.

    • (b) if we sell or buy any business or assets, we may disclose your personal information to the prospective seller or buyer of such business or assets.

    • (c) if some or all of POP’s [or any of its affiliates’] assets are acquired by a third party, in which case personal information held by POP will be one of the transferred assets and their legal, financial and other professional advisers.

    • (d) if we are under a duty to disclose or share your personal information in order to comply with any legal obligation, any lawful request from government or law enforcement officials and as may be required to meet national security or law enforcement requirements or prevent illegal activity.

    • (e) in order to consider, establish, exercise or defend our legal rights including to enforce or apply our terms and conditions or any other agreement or to respond to any claims, to protect our rights or the rights of a third party, to protect the safety of any person or to prevent any illegal activity.

    • (f) to protect the rights, property, or safety of POP, our staff, our customers or other persons. This may include exchanging personal information with other organisations for the purposes of fraud protection and credit risk reduction.

  • 5.5 We may also disclose and use anonymised, aggregated reporting and statistics about users of our website or services for the purpose of internal reporting or reporting to our group or other third parties, and for our marketing and promotion purposes.

  • 5.6 Save as expressly detailed above, we will never share, sell or rent any of your personal information to any third party without notifying you and, where necessary, obtaining your consent. If you have given your consent for us to use your personal information in a particular way, but later change your mind, you should contact us and we will stop doing so.

6. How long we store your personal information

We keep your personal information for no longer than necessary for the purposes for which the personal information is processed. The length of time we retain personal information for depends on the purposes for which we collect and use it and/or as required to comply with applicable laws and to establish, exercise or defend our legal rights.

7. Your rights

  • 7.1 You may have certain rights in relation to your personal information. If you would like further information in relation to these or would like to exercise any of them, please contact us via email at datacontroller@wegotpop.com at any time. You have the following rights:

    • (a) Right of access. You may have a right of access to any personal information we hold about you. You can ask us for a copy of your personal information; confirmation whether your personal information is being used by us; details about how and why it is being used; and details of what safeguards are in place if we transfer your information outside of the European Economic Area (“EEA”).

    • (b) Right to update your information. You can update the majority of the information on a POP Profile by logging onto the platform and editing your Profile directly. In order to change information pertaining to your right to work, that has been checked by POP, or if there are any inaccuracies with your right to work, you should contact us immediately at datacontroller@wegotpop.com, because these fields are locked, to prevent accidental changes or errors.

    • The only other fields that you cannot edit directly on a casting POP profile are measurements and photos, as this is important to casting, and we do not want inaccuracies, please contact artistsupport@wegotpop.com for further information in this regard.

    • (c) Right to delete your information. You may have a right to ask us to delete any personal information which we are holding about you in certain specific circumstances. You can ask us for further information on these specific circumstances by contacting us using the details in section 13.

    • We will pass your request onto other recipients of your personal information unless that is impossible or involves disproportionate effort. You can ask us who the recipients are using the contact details in section 13.

    • (d) Right to restrict use of your information: You may have a right to ask us to restrict the way that we process your personal information in certain specific circumstances. You can ask us for further information on these specific circumstances by contacting us using the details in section 13.

    • We will pass your request onto other recipients of your personal information unless that is impossible or involves disproportionate effort. You can ask us who the recipients are using the contract details in section 13.

    • (e) Right to stop marketing: You have a right to ask us to stop using your personal information for direct-marketing purposes. If you exercise this right, we will stop using your personal information for this purpose.

    • (f) Right to data portability: You may have a right to ask us to provide your personal information to a third party provider of services.

    • This right only applies where we use your personal information on the basis of your consent or performance of a contract; and where our use of your information is carried out by automated means.

    • (g) Right to object. You may have a right to ask us to consider any valid objections which you have to our use of your personal information where we process your personal information on the basis of our or another person’s legitimate interest.

  • 7.2 We will consider all such requests and provide our response within a reasonable period (and in any event within one month of your request unless we tell you we are entitled to a longer period allowed by applicable law). Please note, however, that certain personal information may be exempt from such requests in certain circumstances, for example if we need to keep using the information to comply with our own legal obligations or to establish, exercise or defend legal claims.

  • 7.3 If an exception applies, we will tell you this when responding to your request. We may request you provide us with information necessary to confirm your identity before responding to any request you make.

8. Marketing

  • 8.1 We may collect and use your personal information for undertaking marketing by email, telephone, digital or social media, and post.

  • 8.2 We may send you certain marketing communications (including electronic marketing communications to existing customers) if it is in our legitimate interests to do so for marketing and business development purposes.

  • 8.3 However, we will always obtain your consent to direct marketing communications where we are required to do so by law and if we intend to disclose your personal information to any third party for such marketing.

  • 8.4 If you wish to stop receiving marketing communications, you can contact us by email at datacontroller@wegotpop.com.

9. Risks and how we keep your personal information secure

  • 9.1 The main risk of our processing of your personal information is if it is lost, stolen or misused. This could lead to your personal information being in the hands of someone else who may use it fraudulently or make public information that you would prefer to keep private.

  • 9.2 For this reason, POP is committed to protecting your personal information from loss, theft and misuse. We take all reasonable precautions to safeguard the confidentiality of your personal information, including thorough use of appropriate organisational and technical measures.

  • 9.3 In the course of provision of your personal information to us, your personal information may be transferred over the internet. Although we make every effort to protect the personal information which you provide to us, the transmission of information over the internet is not completely secure. As such, you acknowledge and accept that we cannot guarantee the security of your personal information transmitted to our website and that any such transmission is at your own risk. Once we have received your personal information, we will use strict procedures and security features to prevent unauthorised access to it.

  • 9.4 Where we have given you (or where you have chosen) a password which enables you to access your online account, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.

10. Links to other websites

Our website may contain hyperlinks to websites that are not operated by us. These hyperlinks are provided for your reference and convenience only and do not imply any endorsement of the activities of such third-party websites or any association with their operators. This privacy policy only applies to the personal information that we collect or which we receive from third party sources, and we cannot be responsible for personal information about you that is collected and stored by third parties. Third party websites have their own terms and conditions and privacy policies, and you should read these carefully before you submit any personal information to these websites. We do not endorse or otherwise accept any responsibility or liability for the content of such third party websites or third party terms and conditions or policies.

11.Children's Privacy

We do not knowingly collect or solicit any information from anyone under the age of 13 on the website. In the event that we learn that we have inadvertently collected personal information from a child under age 13, we will delete that information as quickly as possible.

12. Changes to our privacy policy

We may update our privacy policy from time to time. Any changes we make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by email. Please check back frequently to see any updates or changes to our privacy policy.

13. Further questions and how to make a complaint

  • 13.1 If you have any queries or complaints about our collection, use or storage of your personal information, or if you wish to exercise any of your rights in relation to your personal information, please contact datacontroller@wegotpop.com. We will investigate and attempt to resolve any such complaint or dispute regarding the use or disclosure of your personal information.

  • 13.2 In accordance with Article 77 of the General Data Protection Regulation, you may also make a complaint to the Information Commissioner’s Office, or the data protection regulator in the country where you usually live or work, or where an alleged infringement of the General Data Protection Regulation has taken place. Alternatively, you may seek a remedy through the courts if you believe your rights have been breached.

The practices described in this privacy policy statement are current as of 14th June 2018.